Caelum Co., Ltd. (hereinafter referred to as the "Company") values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.

Through this Privacy Policy, the Company informs you of how the personal information you provide is used and what measures are taken to protect it.

When this Privacy Policy is revised, the Company will notify you through a notice on the website (or individual notice).

This policy is effective from May 26, 2026.

1. Personal Information Collected

The Company collects the following personal information for consultation and related purposes.

Online Inquiry
- Items collected: Name, contact information, email address, inquiry details, etc.

2. Purpose of Collection and Use of Personal Information

The Company uses the collected personal information for the following purposes.
Fulfillment of contracts related to service provision and handling inquiries/responses related to service provision

3. Retention and Use Period of Personal Information

In principle, once the purpose of collecting and using personal information has been achieved, the Company destroys the information without delay. However, if retention is required under applicable laws and regulations, the Company retains member information for the period specified below.

Retention Items and Legal Basis for Retention

• - Records on contracts or subscription withdrawal, etc.: 3 years
• - Records on contracts or subscription withdrawal, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
• - Records on payment and supply of goods, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, etc.)
• - Records on consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce, etc.)

4. Procedure and Method of Destruction of Personal Information

In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved. The procedure and method of destruction are as follows.

Destruction Procedure
Information entered by members for membership registration, etc. is transferred to a separate database (or stored in a separate filing cabinet in the case of paper documents) after the purpose has been achieved, and is stored for a certain period in accordance with internal policies and other applicable laws (see Retention and Use Period) before being destroyed.
Personal information transferred to a separate database is not used for any purpose other than retention, except as required by law.

Destruction Method
Personal information stored in electronic file format is deleted using technical methods that prevent the records from being restored.

5. Provision of Personal Information

In principle, the Company does not provide users' personal information to external parties. However, exceptions are made in the following cases:
When users have given prior consent, when required by law, or when requested by investigative agencies in accordance with procedures and methods prescribed by law for investigative purposes.

6. Hosting and Maintenance

For service operation, the Company entrusts the following tasks to an external specialist as shown below.

• - Entrusted party: 3Ania Inc.
• - Entrusted tasks: Website and system management (hosting / maintenance)

7. Rights of Users and Legal Representatives and How to Exercise Them

Users may view or modify their registered personal information at any time and may also request membership cancellation.
To view or modify personal information, users may use "Change Personal Information" (or "Edit Member Information," etc.). To cancel membership (withdraw consent), users may click "Withdraw Membership," complete identity verification, and then directly access, correct, or withdraw their information.
Alternatively, users may contact the Personal Information Protection Officer in writing, by phone, or by email, and the Company will take action without delay.
If you request correction of errors in your personal information, the Company will not use or provide the relevant personal information until the correction is completed.
If incorrect personal information has already been provided to a third party, the Company will notify the third party of the correction results without delay so that the correction can be made.
Personal information deleted or cancelled at the user's request is processed in accordance with "Retention and Use Period of Personal Information Collected by the Company," and the Company ensures that such information cannot be accessed or used for any other purpose.
For children under the age of 14, their legal representatives have the right to view or modify the child's personal information and to withdraw consent for collection and use.

8. Installation, Operation, and Refusal of Automatic Personal Information Collection Devices

The Company uses cookies and similar technologies that store and retrieve your information from time to time. A cookie is a very small text file sent by the server operating the website to your browser and stored on your computer's hard drive.

The Company uses cookies for the following purposes.

Purpose of Using Cookies
To analyze access frequency and visit duration of members and non-members, identify users' preferences and interests, track browsing patterns, measure participation in events and number of visits, and provide targeted marketing and personalized services. You have the option to choose whether to accept cookies.
Therefore, you may set your web browser options to allow all cookies, confirm each time a cookie is saved, or refuse to save all cookies.

How to Refuse Cookie Settings
To refuse cookie settings, you may select options in your web browser to allow all cookies, confirm each time a cookie is saved, or refuse to save all cookies.

How to Configure Settings
Example (Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
However, if you refuse to accept cookies, you may experience difficulties in using certain services.

9. Privacy Complaint Service

To protect customers' personal information and handle complaints related to personal information, the Company has designated the relevant department and Personal Information Protection Officer as follows.

For other reports or consultations regarding personal information infringement, you may contact the following organizations.

• - Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
• - Cyber Investigation Division, Supreme Prosecutors' Office (www.spo.go.kr / 1301 without area code)
• - Cyber Bureau, National Police Agency (police.go.kr / 182 without area code)